Your account may be on hold for a number of reasons such as: no/incomplete payment of study fees, file under consideration, study progress, etc.... In that case all your enrolment actions are blocked until the problem has been resolved. Contact the relevant administration office.
Go to your home page and click on the tile “Tasks".
Click on Holds and then on the hold for more information.
You will get more details about the hold and what you can do to resolve this.
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