you have an UA account but you can't seem to access it (any more)?

a) Blockages can be imposed on late payments.

Your access to a number functions in your SisA selfservice as well as the Studentportal will be blocked if you have not paid the required tuition fees after having received a warning or payment request via email. As soon as the requested payment is paid (and processed), your account will be completely reactivated and any messages related to the payment request will no longer be visible on your interface.

Your access to your email account will never be blocked, and you will always be able to retrieve your personal and financial information in your SisA selfservice.

More information can be found/asked on the central registrar's office (helpdesk).

b) Infocenter ICT, information about ICT events (also for software licenses)

For all questions, please contact: Helpdesk ICT, Contact details: Tel. 03-265.4808 or helpdeskICT or drop by at S.P.001 (Scribani, Prinsstraat 10)

Or look at the studentportal under ICT.

 c) Forgotten password or password: https://studhelp.uantwerpen.be/ro_helpdesk/knowledgebase.php?article=26